Terms of Service

Effective Date: January 1, 2025

Welcome to taskengineqx, your provider of custom task systems and process integrations. By accessing or using services on taskengineqx.tech, you agree to be bound by these terms.

1. Services

We offer tailored task systems and process integrations designed to streamline operations, improve workflows and enhance project management. Detailed descriptions are available on relevant service pages.

2. Digital Products

Digital products include tutorials, guides, modules and other downloadable content. Upon purchase, access credentials or download links are delivered immediately.

3. Physical Goods

Physical goods may comprise printed materials, hardware kits or branded merchandise. Shipping details and packaging standards are provided on product pages.

4. Fees and Payment

Fees are listed in Singapore dollars and must be settled in full before access or delivery. Available payment methods are indicated at checkout.

5. Refund Policy

Please review the guidelines below to determine eligibility for a refund. To submit a request, use our contact form with order details and a brief explanation. Processing time is up to 14 days. Approved refunds will be issued via the original payment method or as site credit.

a. Services

For scheduled task systems and process integrations, refund requests are accepted up to 7 days before the agreed start date. Requests submitted later will not be accepted due to preparation commitments. Alternatively, you may transfer the service slot to another person or to a future date within 30 days of the original schedule, subject to availability.

b. Digital Products

All sales of digital products are final once access credentials or files have been provided. No refunds are offered after delivery, except in cases where technical issues prevent access. In such cases, report the issue within 5 days of purchase. Verified issues may result in a refund or alternate digital item of similar value.

c. Physical Goods

Physical goods may be refunded or swapd within 14 days of receipt if items are unused, undamaged and in original packaging. To initiate a claim, send images of the item and shipment information via our contact form. We will provide shipping instructions at our cost. After inspection, a refund will be processed or an swap dispatched, based on your preference.

6. Limitation of Liability

taskengineqx, its staff, agents and affiliates are not liable for any indirect, incidental or punitive damages arising from use of the site or services.

7. Governing Law

These terms are governed by the laws of Singapore. Disputes will be resolved in Singapore courts.

8. Contact Information

Address: 76 Bras Basah Road, National Museum of Singapore, Singapore 189558, Singapore. Phone: +6580490046. Business ID: S5380360A.

9. Updates

We may revise these terms at any time with changes posted on taskengineqx.tech. Continued use after updates constitutes acceptance.